Frequently Asked Questions
Everything you need to know about our collections, sizing, care, and deliveries.
What age groups does Dualat cater to?
Dualat focuses primarily on baby girls and young girls from approximately 0 months to 9 years (Newborn, 0–3M, 3–6M, 6–12M, 1Y, 2Y, 3Y, 4Y, 5Y, and selected styles up to 7–9Y).
What fabrics do you use for your dresses and sets?
We prioritize breathable, skin-friendly cottons, lightweight cotton blends, textured cotton slub, and soft poplins that allow air circulation in warm Indian weather while feeling gentle against delicate skin.
How do I choose the correct size for my daughter?
Please refer to our Size Guide for chest, waist, and length measurements. If your child is between sizes or tall for her age, we always recommend ordering one size up for room to grow.
How long does delivery take across India?
Orders are typically packed and dispatched within 24–48 hours. Delivery takes 2–4 business days within South India, 3–5 business days to metro cities, and 4–7 business days to the rest of India.
Can I exchange an outfit if the size does not fit?
Yes, we provide a 7-day size exchange guarantee for unworn items with tags intact. Simply reach out via WhatsApp with your order ID, and we will guide you through the replacement process.
How should I wash Dualat cotton dresses?
We recommend gentle hand wash or delicate machine wash in cold water using a mild baby-safe detergent. Wash with similar colors, do not bleach, dry in shade to preserve colors, and use low heat when ironing.
What payment methods do you accept?
We accept secure online payments via UPI (Google Pay, PhonePe, Paytm), Credit & Debit Cards (Visa, Mastercard, RuPay), and NetBanking.
Do you offer international shipping outside India?
Currently, Dualat operates across India. For special international delivery requests, please contact our team directly on WhatsApp.
Have a question not listed here?
We are just a quick message away. Chat with us directly on WhatsApp for personal assistance.
Ask us on WhatsApp (+91 88487 22023)