Privacy Policy
Last updated: January 2026 • Dualat (dualat.in)
1. Introduction
DUALAT ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us on dualat.in. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website or make a purchase.
2. Information We Collect
When you browse or place an order on our store, we collect details necessary to fulfill your order, including your full name, shipping address, contact phone number, and email address. We do not store credit/debit card details or UPI PINs on our servers; all payments are processed through RBI-compliant secure payment gateways.
3. How We Use Your Data
- To process and deliver your kidswear orders.
- To send order confirmations, shipment tracking updates via SMS or WhatsApp, and invoice receipts.
- To provide customer support and handle size exchange requests.
- To notify you of new collection arrivals if you opted into our newsletter.
4. Data Sharing & Security
We never sell, rent, or trade your personal data to third parties. Your shipping information is shared strictly with our contracted courier partners (e.g., Delhivery, Blue Dart, DTDC) solely to deliver your orders to your doorstep.
5. Contact Regarding Privacy
If you have questions or wish to update or delete your information, please contact our privacy officer at support@dualat.in.